I'm not sure whether you're still having the problem but I not long ago had the problem too, I do everything that everyone stated above but nothing even played for 5 minutes (probably longer) but I think I might of found a way you can find it, Not sure whether it'll work but.Ĭlick on This PC, then Click on your C Drive, which'll look like this - Acer ( C : ) (Without spaces) - If you've clicked on it, then you'll see a bunch of folders, Some with program files, etc.